IT that works on the night shift, not just office hours
Care runs 24 hours a day and so do the problems. A login that fails at 6am means medication records done on paper and re-keyed later, and an inspector who asks why. We support care homes, domiciliary providers and clinics across Yorkshire with the response times and the compliance knowledge the sector needs.
- NHS DSPT submissions done with you
- Records kept safe and evidenced for CQC
- Round-the-clock service desk
The things that keep registered managers awake
Shifts don't stop for IT
Agency staff, night staff and new starters all need to log in and work without a call to head office. Access has to be simple and safe at the same time.
Records are the evidence
Care plans, medication administration and incident logs are what an inspection turns on. They have to be available, accurate and provably protected.
The DSPT is a yearly exam
The NHS Data Security and Protection Toolkit has to be submitted every year to keep NHSmail and to work with the ICB. Most providers dread it.
Budgets are tight and fixed
Fees are set by commissioners. IT has to be a predictable monthly cost, not a surprise invoice when something breaks.
Support built around a care service, not an office
DSPT done with you, every year
We manage these frameworks day in, day out. We map your evidence to each assertion, fix the gaps, and submit on time, so the Toolkit stops being a scramble every June.
Care software that stays up
Your care planning and medication systems monitored around the clock, with problems fixed before the handover at 7am.
Simple, safe access for every shift
Starters and agency staff working in minutes, leavers closed down the same day, and nobody sharing passwords because the alternative was too slow.
Inspection-ready evidence
Policies, access logs and backup reports ready to hand to CQC or a commissioner without a week of digging.
Connectivity for every site
Reliable broadband and Wi-Fi in buildings that were never designed for it, with a backup connection so a fault doesn't take the whole home offline.
One fixed price per user
Site visits, monitoring and security included. Easy to put in a budget and easy to explain to a board.
When a care provider came to us for their first NHS Data Security and Protection Toolkit submission, nobody on their team had been through one before. We ran the readiness assessment, hardened the devices and accounts to the standard the toolkit expects, put the right security products in place and wrote the evidence as we went. The submission went in on time, and the controls stayed in place afterwards rather than being a one-off tidy-up for the deadline.
From first call to fully supported in four steps
Once you accept our proposal we start onboarding straight away and handle the handover from your current provider, so your team barely notices the change.
- Step 1
Free audit
We review how your business uses technology and where the risks and quick wins are. No cost, no obligation.
- Step 2
Fixed-price proposal
A detailed, fixed-price proposal built around your needs, priced per user so it scales with you.
- Step 3
Smooth onboarding
We collect what we need from your previous provider and get you set up with minimal disruption.
- Step 4
Ongoing support
Round-the-clock support, proactive monitoring and a team that knows your business by name.
What care and healthcare clients usually take
Managed IT support
Your own expert IT team on a fixed monthly fee per user.
Find out moreProjects and consultancy
Office moves, migrations, security and compliance programmes, process improvement and outcome-focused strategy.
Find out moreConnectivity
Full-fibre broadband and dedicated leased lines with the speed for cloud, calls and video all at once, and a backup connection so a dug-up cable never stops your business.
Find out moreCare and healthcare: your questions answered
Not covered here? Call 0113 898 0565 and ask us directly.
Can you do our NHS DSPT submission?
Yes. We manage the Toolkit for care providers already: mapping evidence to each assertion, fixing what's missing and submitting before the deadline. It becomes part of the monthly service rather than an annual panic.
Our care system is cloud-based. Do we still need IT support?
The software being in the cloud doesn't help when the laptop won't start, the Wi-Fi drops or a new carer can't log in. Support covers everything between the person and the software, and the security around it.
Do you cover multiple homes?
Yes. Multi-site providers are common in care and the service is priced per user, so it scales across homes without a separate contract for each.
What happens out of hours?
The service desk runs around the clock. A night manager who can't access records gets an engineer, not an answerphone.
Book your free IT audit
Tell us a little about your business and we will come back to you within one working hour with a time for your call.
- Response within one working hour
- No sales pressure, no obligation
- A written summary you keep, whatever you decide